Privacy Policy
Introduction
At Element 74, Inc. (“Element 74,” “we,” “our,” or “us”), we value your privacy and are committed to keeping your personal data confidential. This Privacy Policy describes how we collect, use, maintain, and disclose your personal data in connection with your use of our platform and services (“Services”).
By using our Services or submitting your personal data to us, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree, please do not submit any personal data and discontinue use of the Services.
Responsible Entity
Element 74, Inc. is the controller of your personal data and processes it in accordance with this Privacy Policy. If we process data on behalf of another party, their privacy policy will apply. You may contact us at [email protected] for any privacy-related questions or concerns.
What Personal Data Do We Collect?
Demographic Data
We may collect your name, contact information, company, title, address, and other identifying information to set up your user account and facilitate service delivery.
Support Data
If you contact us for support, we may collect technical data such as IP address, browser type, and logs. Phone calls may be recorded for quality and training purposes.
How Do We Use Your Personal Data?
We use your personal data based on our legitimate business interests, contractual obligations, legal requirements, and your consent (where required). Specifically, we may use your data to:
- Provide and manage your user account
- Deliver our Services
- Communicate with you about updates, issues, or support
- Ensure platform security and performance
- Comply with legal or regulatory obligations
- Analyze and improve our Services
- Enforce our Terms of Use
- Respond to inquiries or legal requests
- Create de-identified or aggregated data for analysis and business use
Where is Your Personal Data Processed?
Your data is stored on secure servers located in the United States. We may engage third-party providers to support our operations, and they are contractually required to protect your data and use it only for authorized purposes.
Do We Share Your Data?
We do not share your personal data with third parties for marketing purposes.
We may share your data:
- With service providers (e.g., hosting, customer service, IT support)
- To comply with legal requests or protect rights
- With auditors, legal counsel, or financial institutions
- In the event of a business transfer, merger, or acquisition
We will notify you if any sharing occurs outside of these contexts and allow you to opt out when possible.
How Long Do We Keep Your Data?
We retain your personal data for two years after your account is closed unless otherwise required by law. De-identified data may be retained indefinitely.
How Do We Protect Your Data?
We use administrative, technical, and physical safeguards to protect your personal data from unauthorized access or disclosure. Despite our efforts, no data transmission over the internet is 100% secure. You use our Services at your own risk.
Your Rights
Depending on your location, you may have the following rights:
- Access your data
- Correct or update inaccuracies
- Request deletion (with some limitations)
- Restrict or object to processing
- Request data portability
- Withdraw consent
- File a complaint with a data protection authority
To exercise any of these rights, contact [email protected].
Cookies
Our platform may use cookies to improve your experience, remember preferences, and enhance security. You can control cookie preferences through your browser settings.
Communications & Opt-Out
We do not send marketing messages without your consent. You may opt out of non-essential communications at any time. However, certain transactional messages (e.g., account notifications) are required for service delivery.
Updates to This Policy
We may revise this Privacy Policy periodically. Updates will be posted on our platform with a new effective date. Continued use of the Services indicates your acceptance of the updated policy.
If you have questions or wish to exercise your rights, contact:
Element 74, Inc.
Email: [email protected]
Address: 1610 N Kingshighway St, Suite 300, Cape Girardeau, MO 63701